Custom AI and LLMs
RAG pipelines
Retrieve from approved sources instead of hoping the model remembers.
ops.reckap.com/ai/rag
RAG path
Reckap AI deskAllowlistChunkRetrieveAnswer + cite
No answer without a retrieved source - invent stays out of scope.
Chunking, embeddings, and citation paths over documents and systems you allowlist.
Retrieve from approved sources instead of hoping the model remembers.
Problems we hear, outcomes we ship
Buyer problems
- Answers cite nothing - or cite the wrong PDF.
- Indexes go stale because nobody owns the refresh job.
Outcomes
- Retrieval with citations over an allowlist.
- A refresh job and eval for hit quality.
What is included
- Source allowlist
- Retrieval eval
- Citations
- Refresh job
How this work is shaped
Same desk language as the parent lane - scoped to this package.
ops.reckap.com/ai/rag
RAG path
AllowlistChunkCite
No cite, no answer.
How we deliver
Click a step - the desk below updates. That panel is a preview, not another step.
Step preview
01, Allowlist
ops.reckap.com/ai/discover
Discover, job map
Reckap AI desk| Job | Data source | Risk line |
|---|---|---|
| Ticket triage | Helpdesk API | No auto-close |
| Lead qualify | CRM + site chat | Human closes |
| Doc Q&A | Allowlisted PDFs | Cite or escalate |
Pilot pick: one job with a named owner and a fail check.
More in this lane
Other packages under Custom AI and LLMs.
FAQ
Next step
Ready to talk scope?
Bring the job, the systems you already run, and who owns the handoff. We write the rest.