AI consulting
Governance and ethics
Who approves actions, what is logged, and when a person steps in.
ops.reckap.com/ai/governance
Approval matrix
- Draft replyAgent
- CRM writeAllowlist
- RefundHuman
Written rules for logging, escalation, and human confirmation on writes - so AI does not become a shadow process.
Who approves actions, what is logged, and when a person steps in.
Problems we hear, outcomes we ship
Buyer problems
- Legal and ops disagree on what the system may write.
- No log policy, so audits cannot reconstruct a decision.
Outcomes
- Approval matrix for reads, drafts, and irreversible writes.
- Escalation path with a named human.
What is included
- Approval matrix
- Log policy
- Escalation path
- Review cadence
How this work is shaped
Same desk language as the parent lane - scoped to this package.
ops.reckap.com/ai/governance
Approval matrix
- Draft replyAgent
- CRM writeAllowlist
- RefundHuman
How we deliver
Click a step - the desk below updates. That panel is a preview, not another step.
Step preview
01, Name risks
ops.reckap.com/ai/discover
Discover, job map
Reckap AI desk| Job | Data source | Risk line |
|---|---|---|
| Ticket triage | Helpdesk API | No auto-close |
| Lead qualify | CRM + site chat | Human closes |
| Doc Q&A | Allowlisted PDFs | Cite or escalate |
Pilot pick: one job with a named owner and a fail check.
More in this lane
Other packages under AI consulting.
FAQ
Next step
Ready to talk scope?
Bring the job, the systems you already run, and who owns the handoff. We write the rest.