ops.reckap.com/ai-ml/consulting/strategy
Roadmap score
| Job | Value | Ready |
|---|---|---|
| Ticket triage | High | Yes |
| Lead qualify | Med | Gap |
| Doc Q&A | High | Yes |
AI and machine learning
AI consulting
Strategy, readiness, and governance before you buy more tools.
ops.reckap.com/ai/consulting
Discover, job map
Reckap AI desk| Job | Data source | Risk line |
|---|---|---|
| Ticket triage | Helpdesk API | No auto-close |
| Lead qualify | CRM + site chat | Human closes |
| Doc Q&A | Allowlisted PDFs | Cite or escalate |
Pilot pick: one job with a named owner and a fail check.
Before build, we map which jobs deserve automation, what data you can use, and who approves irreversible actions. You leave with a roadmap and a short pilot list - not a tool shopping list.
Strategy, readiness, and governance before you buy more tools.
Problems we hear, outcomes we ship
Buyer problems
- Vendors pitch tools before the job and the risk line are clear.
- Legal and ops disagree on logging, retention, and human takeover.
Outcomes
- A prioritized use-case list with owners.
- Readiness notes on data, access, and governance.
What is included
- Roadmap
- Readiness review
- Governance notes
- Use-case list
Specific work
Pick a package - tables and flows show the shape of the work.
- ops.reckap.com/ai-ml/consulting/readiness
Readiness bars
- Data access70%
- Ops coverage55%
- Risk line written40%
- ops.reckap.com/ai-ml/consulting/governance
Approval matrix
- Draft replyAgent
- CRM writeAllowlist
- RefundHuman
- ops.reckap.com/ai-ml/consulting/use-cases
Pilot board
Job Value Ready Pilot A ROI Owner set Pilot B Learn Hold Pilot C ROI Ready
How we deliver
Click a step - the desk below updates. That panel is a preview, not another step.
Step preview
01, Discover
ops.reckap.com/ai/discover
Discover, job map
Reckap AI desk| Job | Data source | Risk line |
|---|---|---|
| Ticket triage | Helpdesk API | No auto-close |
| Lead qualify | CRM + site chat | Human closes |
| Doc Q&A | Allowlisted PDFs | Cite or escalate |
Pilot pick: one job with a named owner and a fail check.
FAQ
Next step
Ready to talk scope?
Bring the job, the systems you already run, and who owns the handoff. We write the rest.