Industries
Home and field services
Lead capture, dispatch queues, and after-hours bots for local trades.
Reckap helps home and field-service operators - HVAC, plumbing, electrical, and similar local trades - capture leads, route jobs, and answer after-hours FAQs into the CRM or schedule they already use. B2B for owners and dispatch leads, not a consumer marketplace. Albuquerque, NM and remote US delivery.
Local trades lose jobs when calls and web forms sit unanswered. Reckap scopes lead capture, after-hours bots that write into your CRM or calendar, and dispatch-friendly queues - not a marketplace that owns your customer, and not a full field-service ERP claim.
Buyers
Who this is for
B2B operators - not end consumers as Reckap’s customer.
- Owner-operators
- Dispatch leads
- Office managers
- Sales coordinators
Clarity
Problems we hear, outcomes we ship
Same facts, two columns - so the job and the finish line stay visible.
Buyer problems
After-hours calls go to voicemail
Speed-to-lead loses to whoever answers first.
Jobs live in a group chat
Dispatch cannot see status without pinging techs.
Quotes restart from scratch
Intake details never land in one place the office trusts.
Outcomes
Captured after-hours leads
Bots or forms write into your CRM or schedule with an owner.
A dispatch-readable queue
Job status is visible without hunting chat threads.
Intake that sticks
Quote and job details land once and stay owned.
Catalog
Mapped services
Open the service lane for the desk, process, and deliverable.
- Lead and sales opsResearch, qualification, CRM sync, and call-center assist.Open service
- Bots and assistantsChat, WhatsApp, and support bots that write into your CRM or helpdesk.Open service
- Business process automationApprovals, documents, and queues that should not live in email.Open service
- Software developmentWeb, mobile, APIs, and MVPs your team can keep after launch.Open service
- Digital marketing and growthSEO, content ops, and commerce growth - paid desks only when staffed.Open service
FAQ
- Do you run a consumer marketplace for home services?
- No. You keep the customer relationship. We wire lead capture and queues into tools you own.
- Is this a full field-service management product?
- We scope the intake, bot, and queue paths you need. We do not sell a branded FMS off a slide.
- Can Albuquerque trades use this?
- Yes. Reckap is based in Albuquerque, NM, and works with local and remote US operators with a clear handoff.
Next step
Ready to talk scope?
Bring the job, the systems you already run, and who owns the handoff. We write the rest.